Refund policy

Last Updated: July 26, 2026

At InStyle Home Store, we want you to be satisfied with your purchase. If you are not completely happy with your order, we're here to help.

30-Day Return Policy

You have 30 days from the date your order is delivered to request a return.

To be eligible for a return, the item must:

  • Be unused and in its original condition.
  • Be returned in its original packaging.
  • Include all original accessories, manuals, and parts (if applicable).

Returns that do not meet these requirements may not be eligible for a refund.

How to Start a Return

To request a return, please contact our customer support team at:

Email: support@instylehomestore.com

Please include:

  • Your order number.
  • A brief description of the reason for your return.
  • Photos of the item if it is damaged, defective, or incorrect.

Please do not return any item before contacting us. Return instructions will be provided after your request has been reviewed.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery.

If your item arrives:

  • Damaged;
  • Defective; or
  • Different from what you ordered,

please contact us within 7 days of receiving your order.

We will review your request and, when appropriate, offer one of the following solutions:

  • A replacement product;
  • A refund; or
  • Another appropriate resolution.

Returns Due to Change of Mind

If you wish to return an item because you changed your mind, you may do so within 30 days of delivery, provided the item is unused and in its original condition.

Unless otherwise required by law, customers are responsible for any return shipping costs associated with change-of-mind returns.

Non-Returnable Items

The following items cannot be returned unless they arrive damaged or defective:

  • Gift cards.
  • Personalized or custom-made products.
  • Perishable goods.
  • Personal care or hygiene items that have been opened or used.
  • Items marked as Final Sale or Non-Returnable.

Refunds

Once your returned item has been received and inspected, we will notify you of the outcome.

If your refund is approved, it will be issued to your original payment method.

Please note that it may take several business days for your bank or credit card provider to process and post the refund.

Original shipping charges are non-refundable unless the return is the result of our error or the item arrived damaged or defective.

Order Cancellations

Orders are processed as quickly as possible.

If you wish to cancel an order, please contact us immediately at support@instylehomestore.com.

If your order has not yet been processed or shipped, we will do our best to cancel it.

Once an order has been shipped, it can no longer be canceled and must follow our standard return process.

Exchanges

We do not offer direct exchanges.

If you would like a different item, color, or size (when applicable), please return the original item in accordance with this policy and place a new order.

Contact Us

If you have any questions regarding this Return & Refund Policy, please contact us:

Email: support@instylehomestore.com