Privacy policy
Last updated: July 26, 2026
InStyle Home Store operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). InStyle Home Store is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.
We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
- Contact details, including your name, address, billing address, shipping address, phone number, and email address.
- Financial information, including credit card, debit card, payment card information, transaction details, payment confirmations, and other payment-related information.
- Account information, including your username, password, security questions, preferences, and settings.
- Transaction information, including the items you view, add to your cart or wishlist, purchase, return, exchange, or cancel, as well as your purchase history.
- Communications with us, including the information you provide when contacting customer support or communicating with us.
- Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
- Usage information, including information about how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
- Automatically through the Services, including from your device when you use our products or services, visit our website, and through the use of cookies and similar technologies.
- From our service providers, including when we engage them to enable certain technologies and when they collect or process your personal information on our behalf.
- From our partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
Provide, Tailor, and Improve the Services
We use your personal information to provide you with the Services, including to perform our contract with you, process your payments, fulfill your orders, remember your preferences and items you are interested in, send notifications related to your account, process purchases, returns, exchanges or other transactions, create, maintain and manage your account, arrange shipping, facilitate returns and exchanges, enable you to post reviews, and create a customized shopping experience, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
Marketing and Advertising
We use your personal information for marketing and promotional purposes, such as sending marketing communications by email, text message, or postal mail, and displaying advertisements for products or services on our Services or other websites, including based on items you have previously purchased, added to your cart, or other activity on the Services.
Security and Fraud Prevention
We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure our Services.
If you choose to register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access credentials with anyone.
Communicating with You
We use your personal information to provide customer support, respond to your inquiries, provide effective services, and maintain our business relationship with you.
Legal Reasons
We use your personal information to comply with applicable laws, respond to valid legal processes (including requests from law enforcement or government authorities), investigate or participate in legal proceedings, and enforce or investigate potential violations of our Terms or policies.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
- With Shopify, vendors, and other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping).
- With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy policies. Depending on where you reside, you may have the right to direct us not to share information about you for targeted advertising.
- When you direct us, request us, or otherwise consent to disclose certain information to third parties, such as to ship products to you or through your use of social media widgets or login integrations.
- In connection with a business transaction, such as a merger or bankruptcy, to comply with legal obligations (including responding to subpoenas, search warrants, or similar legal requests), to enforce our Terms or policies, and to protect the Services, our rights, and the rights of our users or others.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you.
Information you submit through the Services may be transmitted to and shared with Shopify, as well as third parties located in countries other than where you reside, when necessary to provide and improve the Services.
In addition, to help protect, grow, and improve our business, we may use certain Shopify features that incorporate data obtained from your interactions with our Store, other merchants, and Shopify.
In these circumstances, Shopify is responsible for processing certain personal information, including responding to requests to exercise your rights related to that processing.
To learn more about how Shopify uses your personal information and the rights available to you, please refer to the Shopify Consumer Privacy Policy and the Shopify Privacy Portal, where applicable.
Third Party Websites and Links
The Services may provide links to websites or other online platforms operated by third parties.
If you follow links to websites that are not affiliated with or controlled by us, you should review their own privacy policies, security policies, and terms of use.
We are not responsible for the privacy, security, accuracy, completeness, or reliability of any third-party websites or services.
Information you share on public or semi-public platforms, including social media, may also be visible to other users.
The inclusion of third-party links does not imply our endorsement of those websites or their content.
Children's Data
The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction.
If you are the parent or legal guardian of a child who has provided us with personal information, you may contact us using the information provided in the Contact section to request its deletion.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as defined by applicable law) the personal information of individuals under 16 years of age.
Security and Retention of Your Information
Please be aware that no security measures are completely secure or impenetrable, and we cannot guarantee absolute security.
In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on various factors, including whether we need the information to:
- Maintain your account;
- Provide our Services;
- Comply with legal obligations;
- Resolve disputes; or
- Enforce applicable agreements and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute, may apply only in certain circumstances, and, in some cases, we may decline your request where permitted by law.
Right to Access / Know
You may have the right to request access to the personal information we hold about you.
Right to Delete
You may have the right to request that we delete personal information we maintain about you.
Right to Correct
You may have the right to request that we correct inaccurate personal information we maintain about you.
Right of Portability
You may have the right to receive a copy of the personal information we hold about you and request that we transfer it to another organization, where applicable.
Right to Opt Out of Sale or Sharing for Targeted Advertising
Depending on where you reside, you may have the right to opt out of the "sale" or "sharing" of your personal information, or the processing of your personal information for targeted advertising purposes, as defined by applicable privacy laws.
Managing Communication Preferences
We may send promotional emails to you. You may opt out of receiving these communications at any time by using the unsubscribe link included in our emails.
Please note that even if you opt out of promotional communications, we may still send you non-promotional messages related to your account or orders.
If you reside in the United Kingdom (UK) or the European Economic Area (EEA), and subject to applicable law, you may also have the following rights:
Objection to Processing and Restriction of Processing
You may have the right to object to or request restrictions on our processing of your personal information for certain purposes.
Withdrawal of Consent
Where our processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of any processing carried out before your consent was withdrawn.
You may exercise any of these rights where available through the Services or by contacting us using the contact information provided below.
To learn more about how Shopify processes personal information and your rights regarding information processed by Shopify, please visit the Shopify Consumer Privacy Policy.
We will not discriminate against you for exercising any of these rights.
Where required, we may verify your identity before processing your request. We may also require proof of authorization if someone is acting on your behalf.
We will respond to all valid requests within the timeframes required by applicable law.
Complaints
If you have any complaints about how we process your personal information, please contact us using the contact information provided below.
Depending on where you live, you may have the right to appeal our decision by contacting us, or you may lodge a complaint with your local data protection authority.
If you reside in the European Economic Area (EEA), you may also contact your local data protection supervisory authority.
International Transfers
Please note that we may transfer, store, and process your personal information outside the country where you reside.
If we transfer your personal information outside the European Economic Area (EEA) or the United Kingdom (UK), we will rely on legally recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent safeguards, unless the destination country has been recognized as providing an adequate level of data protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.
When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy and provide any notices required by applicable law.
Contact
If you have any questions about our privacy practices, this Privacy Policy, or if you would like to exercise any of your privacy rights, please contact us at:
Email: support@instylehomestore.com